Privacy Policy

STOKE GASWORKS | LAST UPDATED: APRIL 20, 2026

This policy outlines how Stoke Gasworks collects and uses personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. WHO WE ARE

The data controller responsible for your information is:
Paul Draper trading as Stoke Gasworks
Stoke-on-Trent, United Kingdom
Email: stokegasworks@gmail.com
Phone: 07841 489046

2. DATA WE COLLECT

We collect information necessary to provide commercial and domestic gas engineering services, including:

  • Identity Data (Name).
  • Contact Data (Service address, billing address, phone number, email).
  • Appliance Data (Boiler make/model and service history for safety compliance).

3. HOW WE USE YOUR DATA

We process your data based on the following legal grounds:

  • Contract: To provide quotes and complete gas repairs or installations.
  • Legal Obligation: To register works with the Gas Safe Register and ensure compliance with UK Building Regulations.
  • Legitimate Interests: To maintain safety records and send annual boiler service reminders.

4. DATA SHARING

We only share your data with third parties where strictly necessary, specifically:

  • The Gas Safe Register (to certify your appliance installations).
  • Local authorities (for building control notifications).
  • Professional software used for invoicing and job management.

5. DATA RETENTION

We hold customer records for six years to comply with HMRC tax requirements and safety liability laws. After this period, any data not required for ongoing safety records is securely destroyed.

6. YOUR RIGHTS

Under UK law, you have the right to request a copy of the data we hold about you, request corrections, or ask for your data to be deleted. Please contact Paul Draper at the email address provided above to exercise these rights.

7. COMPLAINTS

If you have concerns about our data usage, you can contact us directly. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

END OF PRIVACY POLICY
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